|| Pitch

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VanillaIP is a hosted telephony and application suite delivered to end user businesses over fixed data circuits, bypassing the customer need for on-site system ownership.

This presents a compelling economic model for end users, enterprise feature sets for businesses of any size and an opportunity for vendors to regain control of their customers. What’s in it for you? Revenue Protection, Customer Retention & Customised Service Bundles.

|| Features

  • FAX Support (including T38) - YES
  • IVR / Auto Attendant - YES
  • DDI Support (direct dialling) - YES
  • Hunt Groups - YES
  • Music On Hold - YES
  • ACD Call Centre capability - Q4 2007
  • Unified Messaging (VM to email) - YES
  • Application Integration - YES via TAPI Interface
  • Disaster Recovery - YES
  • 999 Emergency Services support - Q4 2007
  • Codec Support - G711, G729a, G726, GSM
  • Protocol Support - H323 and SIP
  • Wireless Devices - YES
  • Call Recording - YES
  • Free Trial - YES
  • Primary Contact - TBD
  • Technical Contact - TBD

* Vanilla IP provide both SIP trunking and IP Centrex Services.

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|| Additional Information

"VanillaIP has been developed by a consortium of telecoms and application development professionals with an omniscient understanding of voice switching technology, contemporary communications trends and channel development. Our commitment is to build a partnership with select Resellers to take VanillaIP to market. We are not looking to monopolise the revenue opportunity, but rather to focus on our core competencies – expansion and maintenance of the BroadWorks platform and application development. VanillaIP will meet all Service Provider responsibilities; providing turnkey marketing solutions, sales and technical training, third level technical support, market stimulus, case study preparation, application development, vertical market strategies and of course core network support around the clock. VanillaIP is a trading name of DRD Communications Ltd."
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communicate|collaborate|converge
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communicate|collaborate|converge