:: VCOMM Return Materials Authorisation (RMA) Form ::

|| How to return faulty product to VCOMM

Please complete the form on the right and submit it. A VCOMM Technical staff member will review the information and will contact you. Based on the informatin provided on this RMA as well as the approval of the VCOMM Technical support member you will be provided with an official VCOMM RMA number. Once an official VCOMM RMA Number has been provided, please ship all goods back to VCOMM with 5 working days clearly stating the RMA Number on all external packaging. Goods returned to VCOMM without a valid, approved RMA Number will be REFUSED.

Alternatively, please click here for a printable version of the VCOMM RMA request form. Please complete and fax back this form to VCOMM on 01635 232439.

Please ensure that all products are returned as new, in the original packaging with all necessary documentation, cables and manuals etc. If goods are returned for refund or replacement and are found to be damaged in any way, VCOMM reserve the right to charge a 15% restocking fee as per our standard Terms and Conditions.

If your RMA application is successful, the RMA Number provided gives authorisation ONLY for the products stated. Any additions or variations will be returned..

VCOMM Return Materials Authorisation (RMA) Form
Company Details
Company Name:
Contact Name:
Telephone Number:
Email Address:
Product Information
Manufacturer:
Product Model:
Serial Number:
Original Purchase Order Number:
Fault Type?:
Fault Description:	Please double click here and provide a clear description of the fault as well as steps to replicate the fault.

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