VoIP Call Recording, Red Box Recorders, VCOMM

|| High quality call recording and monitoring

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Red Box Recorders are a leading developer of digital recording solutions. For many years they have been at the forefront of the digital recording industry, developing a reputation for designing and supplying high performance, reliable recording products.

Red Box's current generation of products deliver multi-function digital recording to satisfy a range of market requirements. With an established worldwide distribution and support network, VCOMM are able to supply solutions to every corner of the globe. With reliability and usability as our watchwords, you can be sure that all Red Box products and supporting services are second to none.

VoIP Call Recording, Red Box Recorders, VCOMM

VCOMM have partnered with Red Box to take their RBR2600CD software VoIP call recording and monitoring solution to market. The application sits on a moderately specified server (specification is dependant on concurrency of calls) and records all IP based conversations on demand, randomly or consistently in the background.

|| Product Features

  • Typically 50% less expensive than traditional solutions
  • Software only - no proprietary hardware to support
  • Easily deployed and maintained via browser based interface
  • Monitoring of calls via Multimedia PC
  • Calls recorded in dual mono (two channel stereo) for inbound and outbound separation.

|| More Information
Product Options

Red Box RBR2600

The RBR2600 CD Edition enables our partners to build recording platforms from locally sourced and supported hardware. Red Box Recorders continue the revolution in call recording technology with this definitive step away from the expensive, proprietary hardware offered by other vendors.

This option empowers our partners to provide more cost effective and easily maintainable systems, bringing call recording technology to a new generation of customers who had previously thought it beyond their reach.

VoIP platforms supported include:

  • 3com NBX
  • Avaya IP Office & MultiVantage
  • Cisco Call Manager
  • Mitel 3300
  • Nortel
  • Siemens Hipath
  • Sylantro
  • Broadsoft
  • Tekelec
  • Asterisk
  • Trixbox
  • Nortel Hosted Solutions
  • PortaOne
  • Comverse Netcentrex

Server specification example (circa 200 concurrent calls)

  • Intel Pentium 4 processor
  • Minimum Clock Frequency 2.8GHz
  • 512Mb RAM
  • 250GB HDD
  • Dual 100 MHz NIC
  • USB port (for dongle)
  • Windows 2000, 2003 and XP Professional

Archive Devices (Optional)

  • Panasonic LF-D311E or LF-D521E
  • LG GSA4163 or GSA4167

NOTE: To provide the call recording and monitoring capability, the solution requires a managed switch capable of mirroring/spanning ports for redirection of voice packets to the server. Please discuss your requirement with your VCOMM account manager.

Red Box is also capable of recording traditional PSTN & VoIP Calls in tandem as well as overall, centralised monitoring of multiple telephone systems over multiple locations via their MURAL management platform. Please contact your VCOMM Account Manager for further details.
RRP: From £995.00 (5 call license) | Download Data Sheet
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