|| Pitch

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With the emergence of the Internet as the communications medium of choice for us all, fast, cost-effective Internet services have become a major part of running a business. Through this steady growth in commercial need, Lumison has continued to provide high-quality service and support for businesses throughout the UK.

With 12 years of experience in developing and deploying IP technology (under the previous name edNET), Lumison is best placed to manage your internet needs. Specialising in Internet access and hosting solutions for the business market, Lumison has developed a broad catalogue of services.

|| Features

  • FAX Support (including T38) - YES
  • IVR / Auto Attendant - YES
  • DDI Support (direct dialling) - YES
  • Hunt Groups - YES
  • Music On Hold - YES
  • ACD Call Centre capability - In development
  • Unified Messaging (VM to email) - YES
  • Application Integration - YES
  • Disaster Recovery - YES
  • 999 Emergency Services support - YES
  • Codec Support - G711 and G729a
  • Protocol Support - SIP
  • Wireless Devices - Not supported
  • Call Recording - In development
  • Free Trial - YES on a case by case basis
  • Primary Contact - Mussy Kurt-Elli
  • Technical Contact - Mussy Kurt-Elli

* Lumison provide both SIP trunking and IP Centrex Services.

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|| Additional Information

"Lumison is committed to continual process improvement to deliver cost effective, high quality of service with security. We have IIP and ISO9000:2001 accreditation. Our Disaster Prevention and Recovery Plans are continually reviewed to ensure highest possible service availability. ISO27001 accreditation is imminent to verify our high standards in security. Lumison run a carrier grade range of Next Generation Telephony services using British developed Softswitch and Intelligent Network Platforms. These include; IP Telephony, IP Centrex, SIP Trunking and VoiceXML IVR (Interactive Voice Response). The offerings comes on the back of the Lumison business class core network and platforms as expected by demanding and serious business customers. Lumison is the winner of Best Internet Telephony in the 2007 ISPAs, the UK Internet industry awards. It's always more gratifying when the commendations come from external judges!"
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